SPEED TESTS ARE NOW ESSENTIAL
This affects EVERYBODY!
So that we have a good idea of your Broadband Speeds BEFORE & AFTER launch of our Superfast Broadband, please do some speed testing as soon as possible.
You'll need to plug your computer or laptop directly into your Modem/Home Hub using an ethernet cable.
Go onto http://speedtest.btwholesale.com/ and click YES at the bottom, then BEGIN TEST.
After about a minute or so, different readings will show. These need to be copied onto a table, which can be found at the bottom of the Guide to Residents in the FAQ section of this website in either a Word or PDF format.
Without this information it will be hard to accurately identify any areas of the project that are falling below expectations - and therefore needing further Openreach intervention
The results then need to be emailed to firstname.lastname@example.org
Thank you Lucy, Peter